Sampoorn India

Hospitality management

Hotels are amongst the most visible and important aspects of a country's infrastructure and is closely linked with the tourism industry.
The diversity of experience in hotel management is greater than in any other profession since the industry involves combination of various skills like management, food and beverage service, housekeeping, front office operation, sales and marketing, accounting. With the rise in corporate activity, leading to greater number of business trips and the wish to travel on holidays has made the hotel industry a very competitive one.

Hospitality management is the academic study of the hospitality industry. A degree in the subject may be awarded either by a university college dedicated to the studies of hospitality management or a business school with a relevant department. Degrees in hospitality management may also be referred to as hotel management, hotel and tourism management, or hotel administration. Hospitality management studies cover management of hospitality in hotels, restaurants, cruise ships, amusement parks, destination marketing organizations, convention centers, country clubs, and similar.

Eligibility :

The minimum qualification required to go for a course in hotel management is 10+2. For certificate, diploma and bachelors courses 10+2 is sufficient. Duration of certificate courses is six months to one year. Bachelor and diploma courses are of duration one and half to three years


The Hotel Management courses are usually of three-year duration leading to the grant of a diploma / degree. However, some degree courses are also of four years duration. Hotel Management courses at all institutes offer a blend of theoretical and practical training. Students are given hands-on training in running of a hotel so that they can apply their theoretical learning to real-life situations and learn how to improve

Placements / Job prospects :

Students graduating from established institutes of hotel management have lucrative and interesting openings in various fields like Hotel & Restaurant management, Airline Catering and Cabin Services, Club management, Cruise Ship Hotel Management, Hospital administration and catering, Hotel and Tourism Associations, Institutional Management (supervising canteens in college, schools, in factories, company guest houses etc.), Catering departments of railways, banks, armed forces, shipping companies defense etc

The main areas of work in a hotel are as follows

The main responsibilities of this department include supervision, co-ordination and administration of all other departments as well as overall financial control.

Front Office:

It is the centre of all activities. Major tasks performed here include: providing information, making room reservations and taking care of check-ins and check-outs, besides the duties performed by the Personnel Department of any company.

Sales & Marketing:

This department keeps in touch with travel agents and tour operators as well as other potential corporate clients in order to sell hotel facilities. This department also normally handles Advertising and Public Relations.

Food & Beverage:

This department is the hub of the hotel industry and is responsible for all the food that is prepared and served in the hotel.

House Keeping:

The main function of the housekeeping department is to make sure that all rooms are kept in order and all the needs of the guests are met.


A graduate is usually taken as a trainee. After successful completion of training, they may be absorbed in positions with salaries range between Rs 4,000 to Rs 7,500. Gradually the package vary in different organizations and you can expect a monthly income of approximately Rs. 7500/- Rs.10000/- depending upon factors such as the category of employing hotel, institute from where the student graduated, city of location, etc

Hospitality management Syllabus